Task 5

Port Klang

Vision :

Port Klang As The National Load Centre Whilst Developing It As The Preferred Logistics Hub For The Asian Region

Mission :

As Malaysia’s Premier Port, Port Klang will:

• Provide the highest standards of cargo safety, security and workforce whilst ensuring a safe haven for ships.

• Provide Cost Effective service through port performance of international standards.

• Provide a conducive commercial environment to provide traders a competitive edge in the world market.

• To ensure supply-driven and environmentally sustainable port infrastructure facilities sevices.

Strategy

• MARINE DEPARTMENT

To declare the depths of navigational channels and berths and ensure that the declared depths are maintained by the port operators.

To conduct bathymetric surveys, collate and disseminate information regarding berth depths every three (3) months and channel depths every six (6) months to the port community.

To monitor,regulate and expedite the movements of all vessels within the port area to achieve zero accident rate and zero vessel delay.

• FREE COMMERCIAL ZONE DEPARTMENT

To ensure no less than 98% of all complete electronic declarations between 0800 hrs to 1800 hrs are processed within sixty (60) minutes from time of receipt.

• SECURITY & FIRE SERVICES DEPARTMENT

To carry out inspection not less than four (4) times a week to ensure that regulations and procedures with regard to fire and security are complied by the Terminal Operators.

To carry out inspection twice  a year at port premises to ensure that fire extinguishing system is in order as per the requirements of Fire Service Act & Regulations and Uniform Building By-Laws.

• FINANCE DEPARTMENT

To ensure that every payment is made within fourteen (14) working days from the date of receipt of complete documents.

• INFORMATION TECHNOLOGY DEPARTMENT

To ensure that all ICT systems breakdown are resolved within four (4) hours, failing which, manual process takes effect as per the Standard Operating Procedure (SOP).

• CIVIL ENGINEERING DEPARTMENT

To ensure that development plans within the port area are in accordance with Port Development Plan and signed within seven (7) working days upon submission.

• ELECTRICAL ENGINEERING DEPARTMENT

To ensure that any minor interruption to electricity supply can be restored within three (3) hours.

To ensure that any major interruption to electricity supply can be restored within twenty-four (24) hours.

• PLANNING DEPARTMENT

To ensure that Port Klang’s monthly performance for the proceeding month is prepared by 12th of the following month for clients’ information.